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  • Internet vs. Wi-Fi

    Internet vs. Wi-Fi

    What’s the difference between Internet and Wi-Fi?

    Technology can be confusing for many people. And in most casual conversations, losing the distinction between the internet and Wi-Fi doesn’t present much of a problem. But there really is a difference. If you’ve ever paused to wonder about this, let’s take a moment to break it down:

    The Internet is comprised of all the data that’s shared across a comprehensive worldwide network of computers. It might be helpful to think of the internet as a large package you order from a store or business. Inside the package are all the websites you like to visit, and all the data, such as emails, texts, and cat videos that you receive.

    Wi-Fi is just one of the many ways you can receive that package you ordered. If, like most people, you receive the internet wirelessly on your laptop, tablet, or cell phone—Wi-Fi is usually the way it’s delivered. In short, Wi-Fi is a wireless access point for your wireless device to connect to the internet via a radio signal. Often the Wi-Fi you use is a part of your own private home network, although you may encounter Wi-Fi access almost anywhere, such as hotels and coffee shops.

    Is it possible to get the internet without Wi-Fi?

    If you use a strictly wired connection, such as ethernet, network cable, or landline, that links your computer to the internet, you’ll still have access to the internet (the package you ordered), and Wi-Fi won’t play a significant role. In this situation, the device you’re using is usually meant to stay in a specific location fairly near the access line.

    Yucca Telecom is here to help!

    As the world speeds up, we like to keep up with it, and here at Yucca Telecom, we’re proud to provide the fastest internet and Wi-Fi available.

    Have questions? We’re here and we’d love to hear from you! Contact us today.

    shaye@askpivot.com

    February 4, 2026
    Uncategorized
  • SmartHub – Smart choice

    SmartHub – Smart choice

    Have you ever missed a bill payment? Those can be painful mistakes to make—especially if they come with late fees attached! Online payment portals can make it easier to pay your bills—but they also make it easier to forget them. Fortunately, SmartHub lets you set up recurring payments designed to ensure you never miss a payment again.

    Easy Breezy Payments

    SmartHub makes it simple! You can set up payments and autopay features from your desktop or mobile devices via the SmartHub app. If you don’t already have a SmartHub account, it’s quick and easy to set up.  You’re able to check your statements, make payments, and see your account information any time. It doesn’t get more convenient than that!

    Flexibility for Your Needs

    If you’re uncomfortable with automatically-scheduled payments, you can set up bill reminders. Once you store your payment information, it will only take a couple of clicks to pay your bill.

    You can also sign up for paperless billing, set up mobile and email outage notifications and view current previous bills.

    No Cost, No Worries

    Using SmartHub is absolutely free. Set up is easy,fast, and secure. Your payment information is only visible to you.

    And bonus—SmartHub cuts down on paper usage and you never have to worry about losing your paper bills because they’re automatically saved online! Want to know more about using SmartHub? We’d love to answer your questions. Contact us or give us a call at 575-226-2255.

    shaye@askpivot.com

    February 4, 2026
    Uncategorized
  • Understanding Broadband Labels

    Understanding Broadband Labels

    Introduced by the Federal Communications Commission (FCC) in April of 2024, broadband labels resemble nutrition facts on food packaging but are tailored for internet services. They provide clear, easy-to-understand information about broadband offerings—helping you make informed decisions when you’re selecting an internet service provider.

    What information is shown in a broadband label?

    A broadband label includes details such as pricing, speed, data allowances, latency, and additional fees. It may also outline the terms of service, contract obligations, and potential overage charges. By presenting this information in a uniform format, broadband labels help to eliminate the confusion that often arises from internet providers using varying descriptions or who have hidden costs.

    Benefits for customers

    For customers, broadband labels ensure clarity; they can compare plans side by side without needing to decode technical jargon or dig through fine print. For instance, understanding the difference between “advertised speed” and “actual speed during peak hours” helps set realistic expectations about service performance.

    Broadband labels and industry accountability

    Broadband labels enhance accountability across the broadband industry. As internet companies are required to disclose accurate, comparable information, the labels encourage fair competition, potentially driving improvements in service quality and affordability.

    In an increasingly connected world, broadband access is essential. Broadband labels represent a step forward in ensuring customers receive the service they need and deserve, while holding internet providers to high standards of clarity and integrity.

    Want to know more about broadband labels? We’re here to help!

    At Yucca Telecom, we value our role as your trusted advisor when it comes to making the most of our internet services. We’d love to talk with you and answer any questions you have about broadband labels and our internet services. Please contact us to learn more.

    shaye@askpivot.com

    February 3, 2026
    Uncategorized
  • Call 811 Before You Dig

    Call 811 Before You Dig

    On occasion, almost everyone has occasion to do a little yardwork—and sometimes it involves using a shovel. Maybe you want to do some spring gardening or plant a bush. Perhaps you’re installing a new mailbox. It doesn’t matter the reason, if you’re putting a shovel into the ground—you really need to make sure you’re doing it safely.

    That’s why you need to call 811 or check with your state 811 center before you do any kind of digging on your property.

    Why is calling 811 so important?

    It’s a matter of safety for you—and your community! If you were to accidentally strike a buried line while digging, it could disrupt utility service for you and your neighbors, cost a lot of money to repair, or even cause severe injury or death. That’s why you always want to contact your 811 center before putting a shovel in the ground.

    When you dial 811, you’ll automatically be connected to a representative from your state’s 811 center, and they’ll ask you a few simple questions about the location and details about where you plan to dig. If you make your request online, you’ll enter the same information into a form. Regardless of which method you use to contact them, you’ll receive a ticket number, instructions for how much time utilities have to respond to your request, and how to confirm that all utilities have responded before you can safely dig.

    It’s not just a good idea—it’s the law!

    Here’s what happens after you’ve reached out to 811 with your request:

    • A utility locator will visit your home or business.
    • The contractor will locate natural gas and utility lines on your property—free of charge!
    • The contractor will put down visual markers to identify the lines—that way you’ll know where it’s safe to dig, and which areas you should avoid.

    Remember, even if you think it’s a small project, like planting a garden, if it involves putting a shovel into the ground, the law requires you to contact 811.

    Yucca Telecom cares about your safety!

    Whether it’s protecting the safety of your home and family with one of our high-quality home security systems or simply keeping you up to date on the safest ways to go about your home projects, at Yucca Telecom we value our role as your trusted advisor. Have questions? Reach out to us today.

    shaye@askpivot.com

    February 3, 2026
    Uncategorized
  • Bandwidth Vs. Speed: What’s the difference?

    Bandwidth Vs. Speed: What’s the difference?

    Modern technology can drive you crazy. First of all, it’s constantly changing. And secondly, it brings with it new jargon and terminology that can be difficult or confusing to understand.

    Today, we’re going to take a couple of words that have been around for quite a while, but they still often get mixed up in people’s minds. So, let’s take a few moments to sort them out because they’re important to understanding how broadband internet works.

    The difference between bandwidth and speed

    Many people today use the words bandwidth and speed  interchangeably. While they are related, understanding the difference can help you understand a lot about how your home network works.  

    Bandwidth determines how much data can be downloaded or uploaded. For example, if you choose a plan with 100Mbps, it means you can move 100 megabits of data per second. The higher the Mbps the more data you can move per second.

    Speed determines how fast the data moves. For example, if you choose a plan with 100Mbps, it means you can move 100 megabits of data per second. Again, the higher the Mbps the more data you can move per second.

    Not confusing at all, right? Of course, it is—because both bandwidth and speed are defined in the same simple description, “100 megabits – per second!” That’s why people end up using the words interchangeably.

    Let’s sort it out

    Fiber bandwidth is not shared among neighbors, but it is shared within your home. Let’s use the 100Mbps plan as an example and assume your home is simultaneously using ten different internet-connected devices (currently, the average household has 25 internet-connected devices). And let’s also assume each device requires a minimum of 10Mbps to operate properly.

    Guess what? You’ve just maxed out your internet plan. Connecting even one more device means your internet experience will be hindered on all your devices. You may experience lag and buffering, or the device may disconnect from the internet.

    In this case, there’s absolutely nothing wrong with your internet speed. Your plan promises 100Mbps delivered to your home, and that’s what you receive.

    However…

    It feels like the internet is slowing down because your network is overburdened. There isn’t enough bandwidth to cover all of your devices at the same time. You need more bandwidth because your home doesn’t receive enough data per second to operate all the devices you’re currently using. When you consider the number of your internet-connected household devices—and how and when they’re used—you can make the smart choice about which internet technology, bandwidth, and speed are right for you.

    At Yucca Telecom we’re happy to help you determine which speed is right for you. Contact us today. We’d love to hear from you.

    shaye@askpivot.com

    February 3, 2026
    Uncategorized
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201 W. 2nd Street

P.O. Box 867

Portales, NM 88130

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